How does the free trial work?

Fourteen days, no card required. You can build a Heydi, add your property knowledge, test the website widget and connect a Twilio number before paying anything. Trial limits: 100 voice minutes, 5 agents and 2 team seats.

Do voice minutes include call charges?

The plan covers Heydi's conversation minutes. Phone deployment is bring-your-own Twilio: you connect your Twilio account and number, and Twilio bills number rental and telephony usage separately.

Is the property workspace an extra cost?

No. The CRM, property records, listings, viewing diary, tenancies and maintenance tickets are part of every plan. Plans differ by capacity — published agents, voice minutes, numbers, seats and channels.

When do we get WhatsApp and Messenger?

Growth and Scale include connecting your own WhatsApp Business number and Facebook Page, so the same Heydi answers those chats with the same property context.

What happens if we use all our voice minutes?

Heydi stops taking new voice sessions until the monthly allowance resets or you move up a plan. You will see usage approaching the limit in your dashboard well before that happens.

Can we change or cancel at any time?

Yes. Workspace owners and admins manage the subscription from billing settings, and plan changes take effect through Stripe.

Pricing

One digital employee. Priced like software, not headcount.

Every plan includes the full property workspace — CRM, listings, viewings, tenancies and maintenance. Plans differ by capacity, not by which parts of Heydi you are allowed to use. Start with a 14-day trial, no card required.

Independent agencies

Starter

One branch, every call answered. Heydi covers the phone and your website around the clock.

$99/ month

1 published Heydi
500 voice minutes / month
1 inbound phone number (bring your own Twilio)
Website voice and chat widget
Property CRM, listings and viewing diary
Viewing booking, reschedule and cancellation
Structured maintenance capture
Email support

Start free trial

Sales and lettings teams

Growth

For agencies handling real enquiry volume across phone, web and messaging.

$299/ month

5 published Heydi setups
2,000 voice minutes / month
5 phone numbers
WhatsApp Business and Facebook Messenger
CRM connections (HubSpot, Salesforce, Pipedrive)
10 connected apps and 2 GB knowledge
10 team seats with roles
Priority email and chat support

Start free trial

Property managers and groups

Scale

Multi-branch groups and portfolios with real volume and compliance needs.

$799/ month

Unlimited published Heydi setups
10,000 voice minutes / month
25 phone numbers
Everything in Growth
Enterprise onboarding on request
Unlimited team seats

Start free trial

Larger portfolio or multi-branch group? and we will put a plan together.

Included on every plan

The workspace comes with Heydi, not as an add-on.

The property workspace

CRM, properties, listings, viewings, tenancies and maintenance are included on every plan — not sold separately.

Multilingual conversations

Heydi answers in the caller's language across every plan, on phone and web.

Knowledge and control

Approved files, pages and notes shape every answer. Permissions decide what Heydi may see and do.

Human handoff

Judgement calls reach your team with the caller, property and context already attached.

Pricing FAQ

Before you choose a plan

How does the free trial work?: Fourteen days, no card required. You can build a Heydi, add your property knowledge, test the website widget and connect a Twilio number before paying anything. Trial limits: 100 voice minutes, 5 agents and 2 team seats.
Do voice minutes include call charges?: The plan covers Heydi's conversation minutes. Phone deployment is bring-your-own Twilio: you connect your Twilio account and number, and Twilio bills number rental and telephony usage separately.
Is the property workspace an extra cost?: No. The CRM, property records, listings, viewing diary, tenancies and maintenance tickets are part of every plan. Plans differ by capacity — published agents, voice minutes, numbers, seats and channels.
When do we get WhatsApp and Messenger?: Growth and Scale include connecting your own WhatsApp Business number and Facebook Page, so the same Heydi answers those chats with the same property context.
What happens if we use all our voice minutes?: Heydi stops taking new voice sessions until the monthly allowance resets or you move up a plan. You will see usage approaching the limit in your dashboard well before that happens.
Can we change or cancel at any time?: Yes. Workspace owners and admins manage the subscription from billing settings, and plan changes take effect through Stripe.

Hear Heydi answer before you pay anything.

Build your Heydi, add your properties and knowledge, and test real conversations during the trial. Connect your number when you are ready.

Start the 14-day trial

Starter

One branch, every call answered. Heydi covers the phone and your website around the clock.

$99/ month

1 published Heydi

500 voice minutes / month

1 inbound phone number (bring your own Twilio)

Website voice and chat widget

Property CRM, listings and viewing diary

Viewing booking, reschedule and cancellation

Structured maintenance capture

Email support

Start free trial

Growth

For agencies handling real enquiry volume across phone, web and messaging.

$299/ month

5 published Heydi setups

2,000 voice minutes / month

5 phone numbers

WhatsApp Business and Facebook Messenger

CRM connections (HubSpot, Salesforce, Pipedrive)

10 connected apps and 2 GB knowledge

10 team seats with roles

Priority email and chat support

Start free trial